FAQ

About PANTASTIC

• What is PANTASTIC?
• Is PANTASTIC fair to indie brands?
• Can I trust that PANTASTIC’s products are of high quality?
• How can I contact PANTASTIC?

Account Questions

• How do I create an account?
• How do I login to my PANTASTIC Account?
• How do I change my account details?
• How do I edit my saved addresses?
• How do I reset my password?
• How do I log out?

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Orders

• How do I view my order details?
• How do I make changes to my order?
• How do I cancel my order?
• How can I track my order?
• Who do I contact about an issue with my order?

Shipping

• When can I expect my item to ship and be delivered?
• Can I opt for expedited shipping?
• Where in the world will you ship?
• Will you ship to P.O. boxes?
• My package is missing. What do I do?

Returns and Exchanges

• What is the PANTASTIC Return/Exchange Policy?
• How do I return or exchange an item?

Payments and Refunds

• What payment methods can I use on your site?
• How do I save my payment information?
• How do I remove or edit my payment information?
• Can I make purchases with an international billing address?
• What is your refund policy?
• When will my refund process?

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